We continue to follow the latest government guidelines regarding Covid 19. If there are changes to the advice / restrictions that affect the pub, you’ll be able to find details of any changes to our operating practices on our website. So, please check that you are aware of the most up-to-date information before your visit.
FESTIVE REFUND GUARANTEE
We completely understand that these are unprecedented times where things can change at short notice. Rest assured that we’re more than happy to look at options for adjusting your reservation and, where required, refund any deposits owed:
If You Need To Amend/Cancel Your Booking Due To Covid 19
Please contact us as soon as possible if you need to amend or cancel your booking. We can adjust numbers / look at rescheduling and if this is not possible, refund any deposits paid.
If We Need To Amend / Cancel Your Booking Due To Covid 19
If changes to government guidelines affect a booking you have made with us (e.g. changes regarding opening hours, group number limits, local lockdown), we will notify you as soon as possible to discuss rescheduling the time, postponing the date or providing a refund of any deposits paid.
FESTIVE REFUND PROCEDURE
Refunds will be made back onto the original payment card used or can be provided, if preferred, in the form of a Moogies gift card valid at any Moogies pub. Either pop in to see us or call (the best time to contact us is on a weekday between 3pm and 5pm).